RESOLVED! Citrix UPM and Windows 10 1703 start menu/Cortana issue

Issue:

After upgrading to Windows 10 creators update (1703) in an existing environment with Citrix UPM in use the start menu stops working and Search/Cortana is disabled.

The following message can be seen if clicking the start menu multiple times

StartMenu-UPM-Issue.PNG

 

Resolution:

 

Update to Citrix UPM 5.8 (released as part of 7.14 on 25/05/17) resolves the issue as described above. Please ensure if using Windows 10 1703 that UPM is upgraded/using version 5.8 and ta da!!! Now working again

w10-upmissue.PNG

Citrix Proile Managment 5.8 also available here seperate to the 7.14 ISO.

4 comments

    1. Hi Carl, yes i tried all the different combinations with no luck. I have a call out with citrix so hopefully will get some response back soon

    2. Hi carl, yes also tried that as well as number of other combination of folders. I have a call out with citrix so hopefully will hear back soon

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